When disaster strikes, Five Star Water Damage Restoration is your trusted partner. We offer comprehensive, 24/7 emergency services to mitigate damage, prevent mold growth, and fully restore your property to its original condition, providing a seamless and stress-free experience from start to finish.
Water damage can escalate quickly, causing irreversible harm to your property and belongings. Waiting even a few hours can lead to more costly and extensive repairs. Don’t let a small leak or a major flood ruin your home or business. Our dedicated team is ready to respond immediately, so contact us now and let us take care of everything.
When water damage threatens your home or business, you need a team you can trust. Five Star Water Damage Restoration is a leading restoration company dedicated to providing swift, reliable, and professional service. We specialize in everything from minor leaks to major floods, serving residential and commercial clients with the same level of commitment and care. Our mission is to restore not just your property, but your sense of security. We are fully licensed and insured, and our technicians are certified experts who use advanced equipment to ensure every job is completed to the highest standard. We work tirelessly to handle every aspect of the restoration process, from initial assessment and water extraction to final repairs and drying, making us a dependable partner in your time of need. Our core values of integrity and honesty guide every interaction, guaranteeing you a transparent and supportive experience.
When water damage occurs, you need a full-service solution to handle every step of the cleanup and restoration process. Our expert team is equipped to manage water damage of any scale, ensuring your property is returned to a safe and dry state with professional care and efficiency.
Our residential services are designed to protect and restore your home from water damage caused by burst pipes, appliance leaks, or storm flooding. We respond quickly to save your belongings and prevent further damage.
We understand that commercial water damage can disrupt your business operations. Our team provides efficient, discreet, and thorough restoration services to get your business back on track with minimal downtime.
Our 24/7 emergency response team is always on standby. When you face an unexpected flood or burst pipe, you can count on us to arrive fast to begin the extraction and drying process immediately, any time of day or night.
Our approach is centered on a steadfast commitment to our clients. We believe in providing transparent, compassionate, and effective service from the first phone call to the final walkthrough. Our work is guided by a deep respect for your property and a genuine desire to help you navigate a stressful situation.
We know that a water emergency can be frightening. Our team is trained to respond with speed and empathy, arriving quickly to assess the situation and provide reassurance while taking immediate action to mitigate the damage.
Our technicians are IICRC-certified and highly trained, bringing extensive expertise to every job. They use advanced techniques and state-of-the-art equipment to ensure a precise and thorough restoration that meets industry standards and exceeds your expectations.
We believe in upfront, honest communication. We provide a detailed estimate before any work begins and work directly with your insurance company to simplify the claims process, so there are no surprises and you can focus on what matters most.
Water emergencies don’t wait for business hours. We offer around-the-clock emergency service, ensuring our skilled team is available at a moment’s notice to handle your water damage crisis and begin the restoration process without delay.
We utilize the latest drying and water extraction equipment, including powerful dehumidifiers and air movers, to ensure a swift and complete drying process that prevents secondary damage and potential mold growth.
You can have complete confidence in our work. All our technicians are fully licensed, insured, and certified by leading industry organizations, guaranteeing that you receive the highest level of professional care and expertise.
Dealing with insurance can be complicated. We work directly with all major insurance companies, providing detailed documentation and handling the billing process for you to streamline the claim and make the experience as stress-free as possible.
Choosing a water damage restoration company is a critical decision that impacts your property’s future. At Five Star Water Damage Restoration, our reputation is built on a foundation of trust, integrity, and exceptional service. We go above and beyond to ensure complete customer satisfaction, delivering a seamless experience that gets your life back on track. Our unique advantage is our blend of cutting-edge technology and a deeply personal approach. We don’t just fix the problem; we treat your property with the same care we would our own, ensuring a thorough and lasting restoration.
Our mission is to be the premier provider of water damage restoration services, delivering swift, reliable, and professional solutions that mitigate damage, restore properties, and bring peace of mind to our clients. We are committed to using advanced techniques and equipment while providing exceptional customer care. Our goal is to exceed expectations with every job we undertake.
Our vision is to set the standard for excellence in the water damage restoration industry. We aim to be the most trusted and respected name in our community, known for our integrity, expertise, and compassionate service. We strive to create a future where every homeowner and business owner feels confident and secure, knowing that we are ready to help them in any water-related emergency, big or small.
Our expertise extends beyond core water damage restoration to provide a complete solution for your property’s health and safety. We offer a range of complementary services designed to address every aspect of water-related issues, from prevention to full recovery. This holistic approach ensures that your property is not only restored but also protected from future issues, providing a comprehensive and seamless experience from start to finish.
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When you call us, our emergency team is immediately dispatched to your location. Upon arrival, we conduct a thorough assessment of the damage, identifying the source of the water and determining the extent of the affected areas. We then formulate a clear and detailed plan for water extraction and restoration, communicating every step to you.
Once the plan is in place, we use powerful, state-of-the-art pumps and vacuums to quickly remove all standing water from your property. Following extraction, we use high-capacity dehumidifiers and air movers to thoroughly dry all affected materials, including walls, floors, and ceilings, to prevent mold growth and secondary damage.
After the drying process is complete, our team cleans and sanitizes the affected areas to ensure your property is safe and healthy. We then proceed with the necessary repairs and restoration, which may include replacing drywall, flooring, or other structural elements, ultimately returning your property to its pre-damage condition.
“My basement flooded late on a Saturday night due to a broken pipe, and I was in a panic. I called Five Star, and a crew was at my house within the hour. They were professional, reassuring, and worked incredibly fast to get the water out and the drying process started. Their promptness and efficiency saved my home from a lot of serious damage. I can’t thank them enough.”
“Five Star Water Damage Restoration was a lifesaver. A major storm caused water to leak through my roof, damaging my living room ceiling and walls. The team was fantastic, explaining every part of the process and working directly with my insurance company, which was a huge relief. They were professional, courteous, and the final result was perfect. I highly recommend them.”
“I was so impressed with the level of service I received from Five Star. After a dishwasher leak soaked my kitchen floor, they responded quickly and were very thorough. They used specialized equipment to find and dry every damp spot. The technician was friendly, knowledgeable, and kept me informed at every stage of the cleanup. This is a truly reliable company.”
“We had a serious sewage backup in our commercial building, which was a nightmare. Five Star came in and handled the entire hazardous cleanup with incredible professionalism and speed. They were discreet and efficient, allowing us to reopen our business sooner than we thought possible. Their expertise and attention to detail were exactly what we needed. A five-star experience, for sure.”
“When my hot water heater burst, I was overwhelmed. The Five Star team arrived promptly and made the entire stressful situation manageable. They were very compassionate and patient, answering all my questions and providing clear timelines. The work was done expertly, and they even followed up to ensure I was happy. Their service is truly exceptional.”
You should call for professional water damage restoration as soon as you discover the problem. Water damage can spread and worsen rapidly, leading to structural issues and mold growth within 24 to 48 hours. The sooner professionals can begin the water extraction and drying process, the more damage can be mitigated, saving you time and money on extensive repairs later.
The process generally includes an initial inspection and assessment, followed by water extraction using powerful pumps. Then, we use industrial-grade dehumidifiers and air movers to dry out the structure and affected materials. Once dry, we clean, sanitize, and restore the property, which can involve repairing or replacing damaged drywall, flooring, and other structural components.
In most cases, yes, water damage from a sudden, accidental event (like a burst pipe or appliance malfunction) is covered by homeowners or business insurance. However, coverage can vary depending on your policy. We work directly with all major insurance companies and can help you navigate the claims process and provide the necessary documentation to ensure a smooth and stress-free experience.
The duration of the restoration process depends on several factors, including the source of the water, the category of water, the extent of the damage, and the materials affected. A small-scale cleanup might take a few days, while extensive damage from a major flood could take several weeks. We will provide a clear timeline after our initial assessment.
While minor spills can be handled with household tools, professional restoration is crucial for significant water damage. Our experts have specialized equipment to detect hidden moisture, powerful vacuums for thorough extraction, and advanced drying equipment. Without professional help, hidden moisture can lead to serious structural issues and hazardous mold growth, posing health risks and requiring more expensive remediation later.
Our professional restoration process is specifically designed to prevent mold growth. We focus on rapid and thorough water extraction, followed by a multi-step drying process using industrial-grade dehumidifiers and air movers to eliminate all moisture. Additionally, we use EPA-approved antimicrobial treatments to clean and sanitize all affected areas, creating an environment that is not conducive to mold and mildew.
We are equipped to handle all categories of water damage, from clean water (like from a burst pipe or overflowing sink) to gray water (from a dishwasher or washing machine) and black water (from sewage backups or floodwaters). Each type of water requires a specific approach to ensure safety and effective restoration. Our certified technicians are trained to handle every situation with the right tools and protocols.
We take great care to protect your personal belongings. During our initial assessment, we will identify items that can be salvaged and those that are a total loss. We then move and store your salvageable belongings in a safe, dry location to prevent further damage. We can also provide content cleaning and restoration services for items like furniture, documents, and electronics.
Water damage from natural disasters such as storms and floods can be particularly complex. We are experienced in handling these situations, providing swift water extraction, structural drying, and comprehensive restoration. We will work with your insurance company to document the damage and process your claim, helping you recover from the disaster as quickly as possible.
Yes, all of our restoration technicians are professionally trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This certification ensures that they are up-to-date on the latest industry standards, techniques, and safety protocols for water damage restoration. You can be confident that our team has the knowledge and skills to provide superior service.
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Our expert team is available 24/7 to answer your call and provide immediate assistance. We’re licensed, experienced, and dedicated to restoring your property with confidence and care.
Let’s fix your water damage problems quickly and affordably—contact us today!
We proudly serve the wider Columbus area and its surrounding communities. Our centrally located office allows our emergency response teams to reach your property quickly, no matter where you are. We are committed to being a reliable resource for our neighbors, and our responsive team is always on standby to provide professional assistance when you need it most. We believe that local expertise and a quick response are crucial when dealing with water damage, so we encourage you to view our service area to see if we can help.
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